Tips for Job Seekers

How To Write A Resume
Interviewing Tips
Telephone Interview Preparation

How to Write a Resume
In today’s competitive job market, our advanced technology has made it possible for companies and personnel agencies to have resume scanners that are capable of picking up certain "buzz" words from your resume and storing this information in a data base for retrieval at a later date. Because of this technology breakdown, resume writing techniques have drastically changed. First, contrary to what you may hear, a resume does not have to be limited to a single page, although, it should be no longer than two pages. A resume should always be typed on a good quality plain white bond paper to make it easier to copy and to scan. Colored paper, fancy folded resumes with cover pages do not scan or copy well. Graphic Artist’s resumes may be an exception. However, even these should be on plain white bond paper. Examples of work may be attached to show creativity and levels of achievement.

Further, scanners will recognize only plain text and key "buzz" words, which have been programmed according to job duties, job titles and education levels. It is to your advantage to keep the fonts and your language simple and concise. Use action words. Avoid italics or fancy print. Here are some specific do’s and don’ts to assure your resume is read correctly, makes a good impression and is not thrown out. First, be sure your name, address and telephone number are at the top so your prospective employer can reach you.

  • An OBJECTIVE should be kept as an option. If you choose to include an objective, be sure to target the specific job you are applying for. Avoid generalizations and avoid "pigeon holing" yourself unless you have several resumes for each career interest or job title you are applying for.
  • QUALIFICATIONS: List these at the top. They should include: Types of software, ten-key, customer service, inside or outside sales, data entry, or whatever is applicable. Some examples might be: Customer service oriented with excellent listening skills; Personable and professional manner, including heavy telephone capabilities; Excellent listening skills, using persuasion, influence and verbally inspiring customers.
  • Next list EXPERIENCE: List date started and ended, job title and company name. Use chronological order, the most recent first. List duties underneath each entry using action words, but keep it simple. Example: Stress achievements, give examples, show growth and progression of responsibilities. Words such as "establish", "created", "managed", "developed". Also use specific examples, such as amount of money the company saved by your developing a new form or filing system, or any other significant achievement, such as "Employee of the Year".
  • Don’t go back more than fifteen years covering your employment history. Ten years is more accepted. If you have earlier experience directly related to the specific job you are applying for, add this to the bottom under "Other Experience" without listing dates.
  • Avoid including any clubs or organizations that are non-work or career related.
  • Never list statistics regarding marriage, health, children, age, sex or religious affiliations.
  • Include college education, not high school or dates of graduation.
  • Include achievements in college. If you did not attend college and have a little work experience, include achievements in high school, such as editor of the school paper, debating club, honor society, student council, etc.
  • The most important thing to remember is to proof read each word. There must not be any typos, errors or inappropriate information listed. Your resume should look attractive, concise, typed or set in plain text and easy to read and understand and be reproduced on good quality white bond paper.
  • If you have your resume professionally done, use the tried and true methods---KEEP IT SIMPLE. Remember, scanners cannot "read" fancy print and fonts, fancy paper colors, prints and borders or greatly varied tones of print. Use "buzz" words and titles and dates.
  • Unsolicited resumes seldom get considered or even read. Make sure you are applying for a specific job opening and that you address the resume to the person who is conducting the search.

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Interviewing Tips

Do’s

  • Be prompt. Be 5 to 10 minutes early for the interview. This will indicate punctuality and interest in the position. Do not be any earlier than this since most interviewers schedule their day closely.

  • Shake hands firmly. A weak handshake indicates a lack of confidence.

  • Thank the interviewer for their time both before and after the interview.

  • Relax and be natural. Allow your personality to shine through.

  • Be sure to answer questions aggressively. Answer with "I can, or "I do". Most people have a tendency to soften their answers by starting with "I think", "I feel", or "I believe". These weaken your statements and make your answers less convincing.

  • Be prepared with stories about past professional successes, challenges and projects.
  • Let the interviewer know that you are excited about the position. Let them know that you want the job.
  • Be sure to highlight your strengths even if not asked.
  • Smile, smile, smile! Show that you are pleasant to be with. Body language is very important. Do not cross your arms, instead lean forward to indicate interest. Nod while the interviewer is talking. Indicate interest with your expressions and attitude.
  • Be positive and upbeat.

Do Not’s

  • Do not share information about your personal life. Keep chit-chat to neutral topics, and answer on a professional level.
  • Do not try to appear important by talking about your broad range of skills/jobs. Keep your information to that which applies to the job you are interviewing for. If you are not careful you will appear to be a "jack of all trades, master of none".
  • Do not discuss salary or benefits unless the interviewer specifically requests/provides information.
  • Do not say anything bad about past employers or co-workers. Remember, there are two sides to every story. If you bring up a negative situation it will leave the interviewer wondering what the other side was.
  • Do not do all the talking. Try to keep the exchange to about 50/50.
  • Do not smoke or chew gum.

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Telephone Interview Preparation
Telephone interviews are frequently a first step in the interviewing process. In these times of corporate frugality and ever changing plane fares, companies often opt for a initial phone interview for screening of potential candidates. These telephone conversations are, in most cases, your first contact with a company. Do not disregard the importance of this first impression.

Here are a few useful hints to help you through the process.

  • Work with your recruiter to set up either a specific time or "window of time" for the call. This will allow you to be fully prepared and avoid situations where your are unable to conduct an effective interview.
  • Make sure your phone (especially if you are on an extension) is audible or in good working order. Avoid portable and cellular phones.
  • If you own an answering machine, make sure your recording is both courteous and professional.
  • Make sure family members know how to answer the phone and take messages in your absence. Keep several "While-You-Were-Out" pads by the phone as aids, and reinforce how important their cooperation is to your search success.
  • Be aware of any potential distractions, i.e., radio, television, background conversations, etc.
  • If you have the "call-waiting" feature on your phone, do not interrupt your conversation to answer a call. Should a call come through and there is a distinctive break in the conversation, either ignore it, or make light of the situation.
  • Talk directly into the mouthpiece. If you have a bad connection and/or have difficulty hearing the other party, either have the person call you back, adjust the phone or ask them to speak louder.
  • Be fully prepared with your notes with regards to: 1) the company, 2) the position, and 3) yourself (resume). You then are able to come across as an organized and articulate interviewee.
  • Again, do not take this step in the interview process lightly. This is a great opportunity to sell yourself and find out more about the position. Last, but certainly not least, the phone interview is the opportune time to set up your face-to-face meeting. Do not be afraid to ask for the appointment! Have your calendar so you may suggest dates that would be convenient to interview. Good luck!

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