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Tips for Job Seekers
How
To Write A Resume
Interviewing Tips
Telephone Interview Preparation
How
to Write a Resume
In today’s competitive
job market, our advanced technology has made it possible for companies
and personnel agencies to have resume scanners that are capable of picking
up certain "buzz" words from your resume and storing this
information in a data base for retrieval at a later date. Because of
this technology breakdown, resume writing techniques have drastically
changed. First, contrary to what you may hear, a resume does not have
to be limited to a single page, although, it should be no longer than
two pages. A resume should always be typed on a good quality plain white
bond paper to make it easier to copy and to scan. Colored paper, fancy
folded resumes with cover pages do not scan or copy well. Graphic Artist’s
resumes may be an exception. However, even these should be on plain
white bond paper. Examples of work may be attached to show creativity
and levels of achievement.
Further,
scanners will recognize only plain text and key "buzz" words,
which have been programmed according to job duties, job titles and education
levels. It is to your advantage to keep the fonts and your language
simple and concise. Use action words. Avoid italics or fancy print.
Here are some specific do’s and don’ts to assure your resume is read
correctly, makes a good impression and is not thrown out. First, be
sure your name, address and telephone number are at the top so your
prospective employer can reach you.
- An OBJECTIVE
should be kept as an option. If you choose to include an objective,
be sure to target the specific job you are applying for. Avoid generalizations
and avoid "pigeon holing" yourself unless you have several
resumes for each career interest or job title you are applying for.
- QUALIFICATIONS:
List these at the top. They should include: Types of software, ten-key,
customer service, inside or outside sales, data entry, or whatever
is applicable. Some examples might be: Customer service oriented
with excellent listening skills; Personable and professional manner,
including heavy telephone capabilities; Excellent listening skills,
using persuasion, influence and verbally inspiring customers.
- Next list EXPERIENCE:
List date started and ended, job title and company name. Use chronological
order, the most recent first. List duties underneath each entry
using action words, but keep it simple. Example: Stress achievements,
give examples, show growth and progression of responsibilities.
Words such as "establish", "created", "managed",
"developed". Also use specific examples, such as amount
of money the company saved by your developing a new form or filing
system, or any other significant achievement, such as "Employee
of the Year".
- Don’t go back
more than fifteen years covering your employment history. Ten years
is more accepted. If you have earlier experience directly related
to the specific job you are applying for, add this to the bottom
under "Other Experience" without listing dates.
- Avoid including
any clubs or organizations that are non-work or career related.
- Never list
statistics regarding marriage, health, children, age, sex or religious
affiliations.
- Include college
education, not high school or dates of graduation.
- Include achievements
in college. If you did not attend college and have a little work
experience, include achievements in high school, such as editor
of the school paper, debating club, honor society, student council,
etc.
- The most important
thing to remember is to proof read each word. There must not be
any typos, errors or inappropriate information listed. Your resume
should look attractive, concise, typed or set in plain text and
easy to read and understand and be reproduced on good quality white
bond paper.
- If you have
your resume professionally done, use the tried and true methods---KEEP
IT SIMPLE. Remember, scanners cannot "read" fancy print
and fonts, fancy paper colors, prints and borders or greatly varied
tones of print. Use "buzz" words and titles and dates.
- Unsolicited
resumes seldom get considered or even read. Make sure you are applying
for a specific job opening and that you address the resume to the
person who is conducting the search.
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Interviewing
Tips
Do’s
- Be prompt.
Be 5 to 10 minutes early for the interview. This will indicate punctuality
and interest in the position. Do not be any earlier than this since
most interviewers schedule their day closely.
- Shake hands
firmly. A weak handshake indicates a lack of confidence.
- Thank the
interviewer for their time both before and after the interview.
- Relax and be
natural. Allow your personality to shine through.
- Be sure to
answer questions aggressively. Answer with "I can, or "I
do". Most people have a tendency to soften their answers by
starting with "I think", "I feel", or "I
believe". These weaken your statements and make your answers
less convincing.
- Be prepared
with stories about past professional successes, challenges and projects.
- Let the interviewer
know that you are excited about the position. Let them know that
you want the job.
- Be sure to
highlight your strengths even if not asked.
- Smile, smile,
smile! Show that you are pleasant to be with. Body language is very
important. Do not cross your arms, instead lean forward to indicate
interest. Nod while the interviewer is talking. Indicate interest
with your expressions and attitude.
Do Not’s
- Do not share
information about your personal life. Keep chit-chat to neutral
topics, and answer on a professional level.
- Do not try
to appear important by talking about your broad range of skills/jobs.
Keep your information to that which applies to the job you are interviewing
for. If you are not careful you will appear to be a "jack of
all trades, master of none".
- Do not discuss
salary or benefits unless the interviewer specifically requests/provides
information.
- Do not say
anything bad about past employers or co-workers. Remember, there
are two sides to every story. If you bring up a negative situation
it will leave the interviewer wondering what the other side was.
- Do not do all
the talking. Try to keep the exchange to about 50/50.
- Do not smoke
or chew gum.
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Telephone
Interview Preparation
Telephone
interviews are frequently a first step in the interviewing process.
In these times of corporate frugality and ever changing plane fares,
companies often opt for a initial phone interview for screening of
potential candidates. These telephone conversations are, in most cases,
your first contact with a company. Do not disregard the importance
of this first impression.
Here
are a few useful hints to help you through the process.
- Work with
your recruiter to set up either a specific time or "window
of time" for the call. This will allow you to be fully prepared
and avoid situations where your are unable to conduct an effective
interview.
- Make sure
your phone (especially if you are on an extension) is audible
or in good working order. Avoid portable and cellular phones.
- If you own
an answering machine, make sure your recording is both courteous
and professional.
- Make sure
family members know how to answer the phone and take messages
in your absence. Keep several "While-You-Were-Out" pads
by the phone as aids, and reinforce how important their cooperation
is to your search success.
- Be aware
of any potential distractions, i.e., radio, television, background
conversations, etc.
- If you have
the "call-waiting" feature on your phone, do not interrupt
your conversation to answer a call. Should a call come through
and there is a distinctive break in the conversation, either ignore
it, or make light of the situation.
- Talk directly
into the mouthpiece. If you have a bad connection and/or have
difficulty hearing the other party, either have the person call
you back, adjust the phone or ask them to speak louder.
- Be fully
prepared with your notes with regards to: 1) the company, 2) the
position, and 3) yourself (resume). You then are able to come
across as an organized and articulate interviewee.
- Again, do
not take this step in the interview process lightly. This is a
great opportunity to sell yourself and find out more about the
position. Last, but certainly not least, the phone interview is
the opportune time to set up your face-to-face meeting. Do
not be afraid to ask for the appointment! Have your calendar
so you may suggest dates that would be convenient to interview.
Good luck!
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